July 2009 A basic template to start you off with designing your own school food customer charter.
A school food charter can be beneficial to the whole school community. It promotes a respectful environment and positive relationships between pupils and staff.
Having a charter will help develop a pleasant, enjoyable dining room experience and assist in promoting social skills and table manners. It should be developed with the whole school community and include pupils, dining room supervisors, teachers, and catering staff. This will ensure that all views are taken into account and championed by all.
The charter should:
- Set out your expectations of delivering and continuously improving school food
- Identify what you expect from those using the service
- Identify what those who use the service can expect from you
This simple guide is designed as a basic template to start you off with designing your own school food customer charter and will give you ideas of how you can introduce a structure for communicating your aims to improve school food.
